Performance management training serves two purposes. The more obvious one is to provide the knowledge and skills necessary to use a performance evaluation system well and to obtain all the benefits the system was designed to provide. The second reason is defensive. Companies that train performance appraisers can expect far fewer claims of discrimination. They also increase their chances of prevailing if discrimination claims are ever made. Good performance training programs should address the following:
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Who should be trained
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The role of senior managers in the performance appraisal process
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Skill requirements for performance appraisers
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The connection between effective performance management and the ability of managers to give continuous feedback
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Paul Bernard & Associates has a strong track record in helping organizations create and implement performance management training programs that improve the performance and retention rate of key staff members.
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